Shipping Policy
At PrimeNest Commerce LLC, we are committed to delivering your orders promptly, safely, and efficiently. Our Shipping Policy is designed to provide complete transparency regarding shipping methods, timelines, costs, tracking, and handling, ensuring that you are fully informed throughout the delivery process.
Order Processing
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. Processing time includes verification of payment, order confirmation, and packaging to ensure the handbag arrives in excellent condition.
Order Confirmation
Once your order is processed, you will receive an email confirmation containing your order number, product details, and estimated shipping timeframe. This email serves as a record of your purchase and allows you to track the progress of your shipment.
Shipping Methods
Domestic Shipping
For customers within the United States, we offer standard and expedited shipping options. Standard shipping typically takes 5–10 business days, while expedited shipping usually delivers within 2–5 business days. Delivery times may vary depending on your location and the shipping carrier.
International Shipping
We ship to select international locations. International delivery times range from 20 business days depending on customs processing and local shipping services. Customers are responsible for any applicable customs duties, import taxes, or fees charged by their local authorities.
Carrier Services
PrimeNest Commerce LLC partners with reputable shipping carriers to ensure timely and reliable delivery. Carrier information and tracking details will be provided via email once your order is shipped. While we strive for punctual delivery, we are not responsible for delays caused by carriers, customs, or unforeseen circumstances beyond our control.
Shipping Costs
Calculating Shipping Fees
Shipping costs are calculated at checkout based on order weight, size, shipping method, and destination. Any applicable taxes, duties, or fees are clearly displayed before completing your purchase.
Free Shipping Offers
From time to time, PrimeNest Commerce LLC may provide free shipping promotions. Details and eligibility for free shipping will be clearly indicated on our website or promotional materials. Free shipping does not include expedited services unless specifically stated.
Tracking Your Order
Tracking Information
Once your order is shipped, you will receive an email with a tracking number and a link to monitor the delivery status. Tracking allows you to see the package’s journey, estimated delivery date, and any updates from the shipping carrier.
Issues with Tracking
If you experience difficulty tracking your order or do not receive tracking information, please contact our support team at admin@primenestcommercellc.com We will provide assistance and ensure your order is located and delivered as promptly as possible.
Shipping Restrictions
Address Accuracy
Please ensure that your shipping address is complete, accurate, and up to date. Orders shipped to incorrect or incomplete addresses may be delayed or returned, and additional shipping charges may apply for reshipment.
Restricted Locations
Certain regions may have restrictions on shipping due to carrier limitations, customs regulations, or safety concerns. PrimeNest Commerce LLC will notify customers if an order cannot be shipped to a particular location before processing the order.
Lost or Damaged Shipments
Reporting Issues
If your package is lost, damaged, or delivered incorrectly, please contact our support team immediately at admin@primenestcommercellc.com Include your order number and relevant details to facilitate quick resolution.
Resolution
PrimeNest Commerce LLC will investigate the issue with the carrier and provide a solution, which may include a replacement, reshipment, or refund. We are committed to ensuring that every order reaches our customers safely and in perfect condition.
Delivery Commitment
PrimeNest Commerce LLC strives to provide a reliable and efficient shipping experience. We aim to keep customers informed at every stage, provide accurate tracking, and address any issues promptly. Our commitment is to ensure that your handbag arrives on time, in excellent condition, and meets your expectations.
Business Details
Business Name: PrimeNest Commerce LLC
Business Number: +1 (401) 320 9188
Business Email: admin@primenestcommercellc.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Address: 14 Florence Street Apt #2, Providence, RI 02909, United States