Payment Policy
At PrimeNest Commerce LLC, we aim to provide a secure, reliable, and convenient payment experience. This Payment Policy explains how payments are accepted, processed, and handled when you make a purchase on our website. Our goal is to ensure transparency and confidence throughout the checkout process.
Accepted Payment Method
PrimeNest Commerce LLC accepts payments exclusively through PayPal. PayPal allows customers to pay securely using their PayPal balance, linked bank accounts, or supported debit and credit cards. The available payment options are displayed clearly during checkout.
Payment Processing
All payments are processed through PayPal’s secure payment system. When you place an order, your payment is authorized and verified by PayPal before the order is confirmed. Orders are processed only after successful payment authorization.
Payment Confirmation
Once your payment is successfully completed, you will receive an order confirmation email containing your order details and payment confirmation. This email serves as proof of purchase. If you do not receive this confirmation, please check your spam or junk folder or contact our support team.
Payment Failures
If a PayPal payment is declined or fails, the order will not be processed. Payment failures may occur due to insufficient funds, verification issues, or PayPal security checks. In such cases, you may try again using PayPal or contact PayPal support for further assistance.
Payment Security
Payment security is handled directly by PayPal. PrimeNest Commerce LLC does not store or have access to your payment details. PayPal uses industry-standard security measures to protect your information during the transaction process.
Fraud Prevention
To protect customers and the store, transactions may be reviewed by PayPal for security purposes. If additional verification is required, PayPal may contact you directly. Orders will only proceed once the payment is fully verified.
Currency
All payments on our website are processed in United States Dollars (USD). Any applicable taxes are shown at checkout before payment is completed.
Refunds
Refunds are handled according to our Return & Refund Policy. Approved refunds are issued back to the original PayPal payment method used at checkout. The time it takes for the refunded amount to appear in your account depends on PayPal’s processing timelines.
Payment Disputes and Chargebacks
If you notice an issue with a PayPal transaction, such as an incorrect charge or duplicate payment, please contact us first so we can review the matter. You may also open a dispute directly through your PayPal account. We cooperate fully with PayPal during any dispute or review process.
Payment Gateway Updates
PrimeNest Commerce LLC may update or change its payment gateway in the future. Any such changes will be reflected at checkout and updated in this policy to keep customers informed
Business Details
Business Name: PrimeNest Commerce LLC
Business Number: +1 (401) 320 9188
Business Email: admin@primenestcommercellc.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Address: 14 Florence Street Apt #2, Providence, RI 02909, United States